If restoring the iPhone did not solve the issue, seek service. If restoring the iPhone resolved the issue, go to step 4.It also works with other models of Apple TV, although functionality may be limited. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance. Find out more about your Apple Remote (aluminium) Apple Remote (white) This remote comes with Apple TV (1st generation) and features a white casing. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. Connect the iPhone to a computer and open iTunes.If the display remains black, go to next step.If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Press and hold the TV/Control Center button and the Volume Down button at the same time. The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article. If your remote still isnt working as expected, try restarting your remote.If it immediately turns off, seek service. Find the Battery Door: The battery compartment is located at the back of the remote. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Update to the latest version of iOS if necessary. The home screen appears: The iPhone should be working.Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.Last year, however, the Apple Remote stopped working. finding battery health on an erased iphone. The battery health is saved to the batterys onboard diagnostics, although accessing it can be difficult. If the button is damaged or is not functioning when pressed, seek service. Apple Remote (silver) not working with MacBook Pro (mid-2012) anymore I have used an Apple Remote with my mid-2012 MacBook Pro for a long time, usually to run PowerPoint shows without needing to stay by the keyboard. Not sure if coconutBattery for Mac might be able to access that. If it does not function, inspect it for signs of damage. ![]() Verify that the Sleep/Wake button functions.Will not turn on, will not turn on unless connected to power, or unexpected power off If your iPhone isn't powering on completely, try these steps from our iPhone hardware troubleshooting article: Thanks for visiting Apple Support Communities.
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